Families Canada is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Canadian privacy laws.

1. Information We Collect

We collect personal information by fair and lawful means, necessary to fulfill the identified purposes. The information we may collect includes, but is not limited to:

  • Name
  • Contact information (email, phone number, mailing address)
  • Membership and event registration history
  • Credit card information
  • Account password
  • Order history
  • Roles and interests

2. Purpose of Collection

We collect personal information for various purposes, including but not limited to:

  • Processing payments and delivering products and services
  • Providing and managing your account
  • Informing you about Families Canada products and services that may interest you
  • Enhancing and improving our products and services
  • Facilitating communication among participants in our events, webinars, networks, and projects
  • Displaying relevant digital advertising, including developing custom or lookalike audiences on third-party media platforms

Personal information may be accessed or used by the marketing, information technology, financial, and programs personnel within Families Canada for these purposes.

3. Analytics and Interest-Based Advertising

We use Google Analytics to analyze web traffic and behaviour to improve the performance of our website. We automatically collect information relating to your interactions on our website, including browser type, IP address, pages visited, device type, and time and date of visit.

We may also engage in online advertising targeted to your interests based on your web browsing behaviour. This may include the use of cookies and similar technologies to facilitate analytics and interest-based advertising.

You can opt out of interest-based advertising and manage your ad preferences on social platforms like Facebook, Twitter, and LinkedIn.

4. Data Retention and Security

Your event registration history, past product orders, and contact information are stored securely in our database and in hard-copy files. We retain personal information only as long as necessary and destroy it securely when no longer needed.

5. Your Rights

You have the right to:

  • Request a copy of your personal information held by Families Canada
  • Request correction of inaccurate information
  • Withdraw consent or request deletion of your personal information

6. Use of Cookies

As detailed above, we use cookies and similar technologies to enhance your experience on our website.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: communications@familiescanada.ca